Sheffield’s local IT & telecoms partner|Supporting business across the North 0114 303 7000|SMS 07488 898107|info@tenacity.co.uk
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Privacy policy

How Tenacity IT collects, uses and protects your information. Last updated June 2026.

Who we are

Tenacity IT is a managed IT and telecoms provider based at 3A Abbeydale Road South, Sheffield S7 2QL. For any privacy questions, contact info@tenacity.co.uk or call 0114 303 7000.

What we collect

When you contact us by phone or email we collect the details you choose to share, such as your name, business, contact details and the nature of your enquiry. If you are a client, we hold the information needed to deliver and support your services.

Like most websites, ours may collect limited technical information through your browser, such as approximate location, device type and pages visited, to keep the site secure and understand how it is used.

How we use your information

  • To respond to your enquiry and provide the services you ask for
  • To manage and support your account as a client
  • To meet our legal, accounting and regulatory obligations
  • To keep our website and systems secure

Legal basis

We process your information where it is necessary to provide a service or respond to your request, to meet a legal obligation, or for our legitimate interest in running and improving our business. We do not sell your data.

Cookies

Our website uses only the cookies needed for it to work and, where applicable, basic analytics to help us improve it. You can control cookies through your browser settings.

Sharing and third parties

We use trusted providers to run our business, for example website hosting and web fonts. These providers process data on our behalf under appropriate agreements. We may also share information where required by law.

How long we keep it

We keep your information only for as long as we need it for the purposes above, or as required by law, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these, email info@tenacity.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes

We may update this policy from time to time. Any changes will appear on this page with a revised date.

Let’s sort your IT, properly.

Pick up the phone and talk to a local engineer, no forms, no hold-music marathons.