Sheffield’s local IT & telecoms partner|Supporting business across the North 0114 303 7000|SMS 07488 898107|info@tenacity.co.uk
IT & telecoms: build, navigation & rescue

Your local IT team,
right here in Sheffield.

Tenacity keeps small and growing businesses running across Sheffield, Leeds, Manchester, Nottingham and Derby, with one team that actually answers the phone.

1 callEverything under one roof
LocalOn-site across the North
SME-firstBuilt for smaller teams

What we look after

One partner instead of five separate suppliers.

  • IT support & helpdesk
  • Phone systems & AI phones
  • Internet supply & support
  • Security, cloud & AI consulting
What we do

Everything your business needs to stay connected

Everything under one roof, from one local team. Take what you need now, and add the rest as you grow.

Built for uptime

Modern IT support for businesses that can’t afford downtime

Two decades of keeping businesses running, with real people on real tickets and response times measured in minutes, not days.

20+ yearskeeping businesses running
250,000+support tickets resolved by real engineers
Hundredsof servers and cloud migrations delivered
Same hourphone response, same day on site
Switching is simple

Easier than changing your bank

People worry about changing IT provider about as much as changing banks. Honestly, it is usually a lot simpler, and most businesses are switched over in under a day.

Client stories

Trusted for decades, not months

Don’t take our word for it, here’s what clients who’ve worked with us for years have to say.

We have trusted the IT systems of several of our businesses to Liam McNaughton and his brilliant team at Tenacity IT Ltd for over 20 years. During this time Liam has specified and installed several cost effective new server-based, multi-user IT and VOIP telephony systems, as well as maintaining and upgrading systems along the way. Tenacity IT’s technical ability, professionalism and speed of response has always been excellent and we remain a very happy client!
Graham Royle · Chairman & CEO, GRI Group Ltd
The service and support has been excellent down the years whether it be daily support or project work to improve the system. We trust Tenacity. You can too.
Alan MatchettManaging Director & Owner, IPSL
Why Tenacity

The IT partner small businesses wish they’d found sooner

You don’t want an IT department. You want IT that just works, and someone to call when it doesn’t.

Local & on-site

Based in Sheffield, on the road across the North. When you need hands-on help, we come to you.

Plain English

No jargon, no condescension. We explain what’s going on in a way that actually makes sense.

Proactive, not reactive

We monitor and maintain your systems so problems get fixed before you even notice them.

One partner for it all

IT, phones, internet, security and cloud under one roof. One team, one number, one invoice.

Straight answers

What local businesses ask us

The questions we hear most from owners and managers across the region, answered honestly.

“Can I actually speak to someone?”

Yes. Real people, based locally, who pick up the phone and already know your setup, no call-centre scripts or ticket black holes.

“Will you come out to us?”

Absolutely. We’re on-site across Sheffield, Rotherham, Leeds, Manchester, Nottingham and Derby whenever hands-on help is the right call.

“We’re small. Are we too small for you?”

Not at all. Small and mid-sized businesses are exactly who we’re built for. You get enterprise-grade IT, sized and priced for your team.

“Can you really handle everything?”

IT support, phones, internet, security and cloud, one partner instead of five suppliers blaming each other when something goes wrong.

Insights

Guides worth a read

Plain-English advice on the questions we get asked most, from IT support costs to the 2027 phone switch-off.

See all insights →

Where we work

Proudly local, comfortably regional

Headquartered in Sheffield and supporting businesses right across the North and Midlands.

Let’s sort your IT, properly.

Pick up the phone and talk to a local engineer, no forms, no hold-music marathons.